Live / Sports
This policy explains exactly what data jili7vip collects when you access your account, make a deposit through Coins. ph or PESONet, or browse the lobby — and what choices you have over that data. Availability of this service depends on local law and is accessible only where local law permits.
When you create an account, we collect the registration details you enter — your name, contact address and login credentials. When you fund your wallet through Coins. ph or complete a PESONet transfer, the transaction reference and amount are recorded against your account for reconciliation and dispute resolution. We do not store your full Coins. ph PIN or PESONet banking credentials; those remain with the payment provider. We also collect technical data each time you load the lobby: your IP address, device type, browser session identifiers and the pages you visit. This helps us keep the account session secure and load the right content for your region. Where our games are supplied by PlayStar, Pragmatic Play, PG Soft or Bigtime Gaming, those studios may log gameplay event data within their own systems as described in their own policies — that data does not pass back to us in a personally identifiable form. We keep your account records for as long as your account is active and for a period after closure as required by applicable law. You may request a summary of what we hold at any time through the support channel listed in this policy. We do not sell your personal data to third parties for their own marketing purposes.
This policy covers data collected through the jili7vip website and account system. It does not extend to third-party payment processors, studio platforms or external links you may follow from our lobby. Each area below describes what falls inside or outside our direct responsibility.
Login events, session tokens and account settings changes are all within scope. We log when you sign in, which device made the request and whether the session was closed normally or timed out. You can review active sessions from the account security section after login.
Deposit and withdrawal records tied to your account — including Coins. ph and PESONet references — are within scope. We hold the transaction ID, amount and status. We do not hold your bank or e-wallet login credentials; those stay with your payment provider.
Page-view data, game category selections and session duration collected while you browse live tables, slots or any other section of the lobby are within scope. This data is used to keep the session intact and to diagnose loading problems, not to build a marketing profile.
Data handled by Coins. ph, PESONet, game studios or any external site you reach by following a link from our lobby falls outside this policy. Those providers have their own data terms, and we encourage you to read them before completing a transaction on their platforms.
Your data is not passive. There are concrete steps you can take at any point while your account is active — or after you close it. Reviewing what we hold is the starting point: log in, go to Account Settings and look at the personal details section. The fields shown there are the core record we maintain for your account. If any detail is wrong — name spelling, contact address or linked payment reference — you can update it directly in those fields or raise a correction request through our support channel if the field is locked. For transaction records tied to Coins. ph or PESONet deposits, the correction path runs through both our support team and the payment provider, since both hold a copy of the reference. If you want a summary of all the data we hold on your account, send a request to our support contact with your registered account details. We will respond within the period required by applicable law. If you decide to close your account, the closure process is available in Account Settings; we will retain the minimum records required by law and delete the rest.
Log in and open Account Settings to see the personal details and linked payment references we currently hold. The current state of your account data is always shown there — no need to contact support for a basic check.
Edit unlocked fields directly in Account Settings. For fields that cannot be changed without verification — such as your registered contact address — submit a correction request through support with the details that need updating.
Send a written request to our support channel naming your registered account. We will compile the data we hold and respond within the period required under applicable law for the region where your account is registered.
The account closure option is inside Account Settings. After closure, we retain the minimum records required by law — mainly transaction references for reconciliation — and remove the rest from active systems within the retention window defined in this policy.
For any question about how we handle your data, the channels below are the correct routes. When contacting us about a specific transaction, include the payment reference from your Coins. ph or PESONet record so we can locate the entry quickly.
Open the chat widget from any page after you log in. For data and privacy questions, select the Account and Privacy topic in the chat menu. Have your registered account details ready so the support team can verify your identity before discussing account records.
For formal data requests — summaries, corrections or closure confirmations — send an email to our support address listed on the Contact page. Include your account username and the specific request in the subject line so it is routed to the right team without delay.
Many data actions — reviewing details, editing fields, requesting account closure — are available directly inside Account Settings without needing to contact support. Check there first; the page shows which fields you can update immediately and which require a support request.
We approach data handling around four consistent practices: limiting what we collect to what the account and service actually need, keeping records only as long as required, being clear about what cookies do on the site, and giving you a direct path to raise questions or request changes.
We use session cookies to keep you logged in while you navigate the lobby and functional cookies to remember display preferences. We do not use third-party advertising cookies. You can clear session cookies at any time through your browser settings; doing so will end your current login session.
Login events are logged with a timestamp and device identifier. If a session is opened from a device or location that does not match your usual pattern, we may prompt for additional verification. Credentials are stored in hashed form — we cannot read your password, and neither can support staff.
Active account data is held while your account is open. After closure, we retain transaction records — including Coins. ph and PESONet references — for the period required by applicable law, then delete them. Non-essential session and browsing data is deleted sooner, on a rolling basis.
To correct, export or request deletion of your data, use the Account Settings path for self-service changes or contact support for anything that requires manual review. We respond to formal requests within the timeframe required by the law of the applicable region.
These are the questions we see most often about how jili7vip handles account data, cookies and your rights under this policy.
We collect the details you enter during registration — name, contact address and login credentials. We also record the device and IP address used at the point of registration. We do not collect more than what is needed to create and secure your account.
We store the transaction reference, amount and status from Coins. ph and PESONet deposits — not your e-wallet PIN, bank login or full account number. Those credentials stay with your payment provider. We only see the reference data the provider shares with us to confirm a completed transfer.
Yes. Log in and check Account Settings for the core personal details we hold. For a full summary — including transaction records and login history — send a written request through our support channel with your registered account details, and we will respond within the legally required period.
Open Account Settings after login. Fields you can edit directly will be active. For locked fields — such as your registered contact address — contact support with the correction you need. For payment reference discrepancies tied to a Coins. ph or PESONet transaction, include the transaction reference in your request.
After you close the account through Account Settings, we retain transaction records for the period required by applicable law — primarily for reconciliation purposes — and delete all other data within the retention window defined in this policy. You will receive a confirmation once the closure is processed.
Game studios such as Pragmatic Play and PG Soft log gameplay event data within their own systems when you play their titles in our lobby. That data is governed by their own policies. We do not pass your personally identifiable account details to those studios for marketing or any other unrelated purpose.